Same-day dispatch on all orders placed before 3:00pm Monday - Friday (excluding bank holidays)
Free UK Delivery on all orders over £20 and FREE UK Next Day DPD delivery on all orders over £100
SPECIAL SHIPPING OFFER EXTENDED - FREE ROYAL MAIL 24 Tracked on all orders over £20!
Royal Mail 48 Tracked
FREE on all orders over £20
£2.99 on orders below £20
- Only Available to UK customers
- Deliveries are made Monday - Saturday
- Aims to deliver within 2 working days
- Usually 2-3 days, but not guaranteed
- Tracked Service
- Safeplace option available if not at home
Special Notes regarding this service
* Royal Mail's 48 Tracked is not a guaranteed service and the quoted estimated time is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.
Royal Mail 24 Tracked
Special Offer - FREE OVER £20
FREE on all orders over £50
£1.00 on all orders over £20 / £3.99 on orders below £20
- Only Available to UK customers
- Deliveries are made Monday - Saturday
- Aims to deliver Next working day
- Usually 1-3 days, but not guaranteed
- Tracked Service
- Safeplace option available if not at home
Special Notes regarding this service
* Royal Mail's 24 Tracked is not a guaranteed service and the quoted estimated time is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.
DPD - (Monday - Friday)
FREE on all orders over £100
£3.99 on orders over £20
£4.99 on orders below £20
- Standard price to UK Mainland
- Deliveries are made Monday - Friday
- 1 - 3 day service with majority or parcel being delivered the next working day
- Tracked Service
- Safeplace option available if not at home
Special Notes regarding this service
* Whilst the majority of parcels are delivered the next day, this service can on rare occasions take up to 3 working days. Compensation is only offered for shipments delayed beyond 3 working days.
* Remote areas are subject to a surcharge, if you live in such an area the price of the service will be adjusted accordingly at checkout, make sure to check the price before proceeding. Surcharges are applied to all addresses in Scotland, Northern Ireland and Channel Island and the delivery time to these destinations is 3 days by default. Please note that surcharges are set by DPD and that Vape Green has no way of affecting the prices charged for delivery to these areas.
* The driver will make one delivery attempt. You’re not there? The driver will try to deliver your parcel to your neighbour or at a Pickup parcel shop unless a safe place that the driver can find has been set up in the DPD App, or via the DPD email or text notification DPD sends out on the day of the delivery.
* If DPD is unable to collect from our warehouse due to unforeseen circumstances such as, but not limited to: Van breakdown, weather conditions, or driver shortages. We are only able to offer compensation if your parcel is delivered later than the estimated timeframe during checkout (1-3 Working days Monday - Friday, excluding bank holidays).
DPD Saturday Delivery
£7.99 on all orders
- Order before 3pm Friday
- Delivery is made the next day Saturday
- Tracked Service
- Safeplace option available if not at home
Special Notes regarding this service
* Orders need to be placed before 3 pm Friday the day before. If you happen to miss your delivery and you have not opted in to use a safe place, DPD will reattempt redelivery the next working day.
* This service is not available for surcharge areas, this applies to all addresses in Scotland, Northern Ireland and Channel Island. Please note that surcharges are set by DPD and that Vape Green has no way of affecting the prices charged or services offered to these areas.
* The driver will make one delivery attempt. You’re not there? The driver will try to deliver your parcel to your neighbour or at a Pickup parcel shop unless a safe place that the driver can find has been set up in the DPD App, or via the DPD email or text notification DPD sends out on the day of the delivery.
UPS - (Monday - Friday)
Starts from £5.89
- UK Mainland Only
- Price calculated by UPS at the checkout
- Deliveries are made Monday - Friday
- 1 - 3 day service with majority or parcel being delivered the next working day
- Tracked Service
Special Notes regarding this service
* Whilst the majority of parcels are delivered the next day, this service can on rare occasions take up to 3 working days. Compensation is only offered for shipments delayed beyond 3 working days.
* Remote areas are subject to a surcharge, all UPS shipping prices are live and comes from UPS system.
* The driver will make one delivery attempt. You’re not there? The driver will try to deliver your parcel to Pickup parcel shop or the depot for collection.
Pickup
FREE on all orders
We offer a local collection optin in coperation with Access Selfstorage in Acton, Postcode - W3 7QS
- Pickup your order from Access Self storage in Acton W3 7QS
- Place order before 3pm for collection the same day
- Can be picked up Monday - Sunday
- Email Notification when order is ready (usually wihtin 1h after placing the order if before 3pm)
- ID required to pickup order
Special Notes regarding this service
Once you have placed your order please make sure to wait for your email notification letting you know that your order is ready before trying to collect to avoid disappointment when showing up too early.
Orders placed before 3 pm can be collected the same day, or any day after from Access self-storage Reception Monday - Sunday. For opening hours click HERE
Safe place information
Safeplace is used at recipient's own risk, Vape Green will not cover any mail that gets lost or stolen when safe place is used
Returned Orders
Any orders returned to us due to incorrect address, not being called for or any other reason will be refund once it arrives back at our warehouse and processed by our warehouse team. Your order will be refunded minus any postage costs incurred to ourselves
International Deliveries
Information on shipping options for international buyers. Please make sure to double check regulations on importing vape products to your country with your local customs agency before placing an order.
Royal Mail International
Depends on country, starts from £10
- Ships with Royal Mail from UK and gets handed over to partner courier in destination country
- Normal delivery time is usually 5-20working days and varies depending on country
- Tracked service, however tracking information available varies depending on the postal service in the destination country
Special Notes regarding this service
The timescale quoted is an estimate and delivery time can vary and will depend on custom clearance time and the time of postal service taking over the shipment at the destination country. Tracking information and its availability also varies depending on destination country, shipments are always trackable whilst in UK but you might need to use the destination partners website to track the shipment once it has left the UK. Please note that tracking information is usually not available until the parcel has cleared customs.