Shipping & Deliveries

Vape Green Delivery Information

Orders are dispatched Monday to Friday, with free tracked next-day UK delivery on all orders over £20 through Royal Mail Tracked 24. 

Thanks to Royal Mail's updated weekend parcel delivery schedule, this service now extends to Saturdays and Sundays.

 Monday to Friday

Same-day dispatch on all orders placed before 3pm

Saturday and Sunday

Orders are dispatched the following Monday

All bank holidays are excluded; no orders will be dispatched or delivered on these days.

UK Delivery Options

Royal Mail 24 Tracked

Only £3.99
FREE on all orders over £20

  • Available to UK customers only
  • Orders dispatched Monday to Friday
  • Delivers Monday to Sunday
  • Aims to deliver next day
  • Tracked service
  • Safe Place option available if not at home*

Information Regarding this Service: 

• Royal Mail 24 Tracked is not a guaranteed service. It is a 1 to 3 day service, and while Royal Mail aims to deliver next-day, some deliveries may occasionally take longer.


• The quoted estimated delivery date is when Royal Mail aims to deliver your parcel. This is not a guarantee.


• Royal Mail does not consider items lost until 10 working days after dispatch.


* Customers use Safe Place option at their own risk. We cannot be held liable for any parcels that are lost or stolen if Safe Place is used.

IMPORTANT!

There are temporary restrictions on sending products containing batteries to customers in Northern Ireland and Scotland due to new rules imposed by Royal Mail. Click here to read more.

DHL (Next-Day)

Only £4
£2.50 on orders over £20
FREE on orders over £50

  • Available to UK customers only
  • Delivers Monday to Friday
  • Next-day delivery
  • Tracked Service

Information Regarding this Service: 

• Live tracking, a 1-hour time slot, and up to the minute notifications.


• Option to change your delivery date or location if you're not going to be at the delivery address.


• Whilst the majority of parcels are delivered the next day, this service can on rare occasions take up to 3 working days. Compensation is only offered for shipments delayed beyond 3 working days.


• Remote areas are subject to a surcharge which applies to all shipments going to Scotland, Northern Ireland and the Channel Islands; the delivery time to these locations is 3 days by default.

London Delivery Options

Pickup from Our Warehouse

FREE on ALL orders

We offer a local collection option in partnership with Access Self Storage in Acton (W3 7QS).

  • Collect your order from Access Self Storage in Acton (W3 7QS)
  • Place your order before 3pm for same-day collection
  • Can be picked up Monday - Sunday
  • Email notification when order is ready (usually within 1 hour if order is placed before 3pm)
  • ID required to pick up order

Information Regarding this Service: 

Once you have placed your order please make sure to wait for the email notification letting you know that your order is ready before trying to collect to avoid disappointment when showing up too early.

Orders placed before 3 pm can be collected the same day, or any day after from the reception office at Access Self Storage Monday through Sunday. For opening hours, click HERE.

Safe Place information

Safe Place is used at recipient's risk. Vape Green is not liable for any parcels that are lost or stolen if Safe Place is used.

Returned Orders

Any orders returned to us due to incorrect address, not being called for, or any other reason will be refunded upon return to our warehouse once they are processed by our warehouse staff.

Your order will be refunded minus any postage costs incurred by ourselves.

International Orders

Please note that we currently only ship to addresses located within the UK.

This is subject to change in the future.

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