Orders placed before 3:00pm Monday-Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.
We offer Free UK delivery on all orders over £20 via Royal Mail 48® Tracked delivery (Signed for depending on value).
Royal Mail 48 is not a guaranteed service, the delivery time above is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.
Royal Mail 24 is not a guaranteed service, the delivery time above is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.
Please note: Next day after dispatch, orders must be placed before 3PM to be dispatched the same day.
Please note: The timescale above is an estimated time, your parcel could take Up to 15days.
To get the most up-to date tracking on your deliveries please read this article: Click Here
If an item is returned to us by Royal Mail we can provide a refund minus any postage costs incurred by ourselves. £2.99 will be charged for the free Royal Mail 48 Tracked / £3.29 for Royal Mail 48 Tracked & Signed.
We Strongly recommend that if your order is over £100.00 that you chose special delivery, as it covers the value being shipped for up to £500.00 we can only refund/exchange goods for a value of £100.00 or less with any other delivery options
We also now deliver to most countries within and Outside EU. Please note that you are responsible to check the laws in your country when buying from us, packages seized by customs will only be refunded if returned to us less the postage charge.
By selecting this option, you are upgrading the shipping method to the Royal Mail UK Special Delivery™ Next Day (after dispatch) Service which includes up to £500 compensation for loss or damage. You will receive your order the next working day after we ship it, (which It is NOT necessarily the same as the next day after you place your order.) For more information regarding this and other Royal Mail services, please visit www.Royalmail.com.
Certain UK Postcodes are subject to different timescales and may be exempt from Next Day Delivery. Royal Mail do not guarantee express mail to these areas, although our shopping cart will still allow you to select Special Delivery - it is your responsibility to check whether or not you will actually receive your package by 1pm the next day.
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